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Frequently Asked Questions (FAQ)

Holiday Schedule
Yes. They should go in your recycle cart.
Please place them at the curb with the arrows pointing toward the street (in the alley for alley pickups). Place the containers at least 3 feet apart.
The only glass allowed in the recycling containers is unbroken glass beverage bottles and glass food jars.  We cannot recycle broken glass.

Please do not put any electronic items in any Waste Connections’ container.

The State of Colorado publishes these guidelines for electronic waste for residents.  They also publish a list of electronic recycling locations and a map of electronic recycling locations.

Subscription residential recycling is picked up every other week. Commercial recycling pickup schedules are determined at the time the customer establishes an account.
Yes. You can pay your bill online.
Yes. We take credit cards and there is no fee.
We only accept MasterCard and Visa at this time.
Please call us 24 hours in advance of your pickup day. We can schedule an extra pickup or a large item pickup for an additional charge.
There are item restrictions, including Hazardous Waste/Restricted Items.
We are open from 8:00 AM to 5:00 PM, Monday through Friday. Waste Connections of Colorado - Denver operates on Saturdays for commercial and construction/roll-off customers, but our offices are closed.

Residential: If the holiday falls on or before your scheduled pickup day (Monday through Friday), service will be delayed one day. (Example: Thanksgiving Day - Thursday customers will be picked up on Friday, Friday customers will be picked up Saturday).

Please see our holiday schedule for holidays that may affect your pickup.

Commercial: Please contact customer service.

Residential customers are billed quarterly.
Commercial customers are billed on a monthly basis.
The basic price our company charges covers operating costs-labor, supplies, insurance, energy, etc. The fuel surcharge is needed to pay for the vast increase in costs due to the higher cost of diesel fuel and other petroleum-based products.
Hazardous waste is not allowed in any Waste Connections of Colorado – Denver container.  To learn more, visit Colorado hazardous waste management

 
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