We are fortunate to live in a wonderful area that experiences the four seasons. At times, in our judgement, weather will make it unsafe to operate. If this occurs, we will attempt to service the following day, weather permitting. At times, it may be necessary to delay pick-up to your next scheduled service. If this occurs, we ask that you bag up your extra trash and we will pick-up on your next service. Up to three one-week delays in service due to weather is factored into our service price. Please check our website for current service status.
Subscription residential recycling is picked up every other week. Existing residential customers can look up their recycling schedule on the Schedule page. Commercial recycling pickup schedules are determined at the time the customer establishes an account.
Please call us 24 hours in advance of your pickup day. We can schedule an extra pickup or a large item pickup for an additional charge. There are item restrictions, including Hazardous Waste/Restricted Items.
The basic price our company charges covers operating costs-labor, supplies, insurance, energy, etc. The fuel surcharge is needed to pay for the vast increase in costs due to the higher cost of diesel fuel and other petroleum-based products.